服务条款与使用规范

These Terms of Service ("Terms") govern your use of Dictiva, a governance platform operated by Dictiva ("we," "us," or "our"). By accessing or using app.dictiva.com, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account or using Dictiva, you agree to these Terms and our Privacy Policy. If you are using Dictiva on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Service Description

Dictiva is a statement-first governance platform that enables organizations to create, organize, and manage governance statements, assemble them into policies and handbooks, track acknowledgements, and maintain compliance. The platform includes AI-powered features for comprehension verification and content assistance.

3. User Accounts

You must provide accurate information when creating an account. You are responsible for maintaining the security of your account credentials and for all activity under your account. Notify us immediately at hello@dictiva.com if you suspect unauthorized access.

4. Billing & Subscriptions

Dictiva offers a free Community tier and paid subscription plans (Professional, Business, Enterprise). Paid plans are billed monthly or annually via Stripe. Prices are displayed on our pricing page. We may change pricing with 30 days' notice. Refunds are handled on a case-by-case basis.

5. Acceptable Use

您同意不得：(a) 将Dictiva用于非法目的；(b) 上传恶意、侵权或有害内容；(c) 尝试访问其他用户的账户或数据；(d) 对平台的任何部分进行逆向工程、反编译或反汇编；(e) 使用自动化工具、脚本、机器人、爬虫或任何系统方法从平台提取、复制或下载内容，包括治理声明、术语表条目、组件、域结构、分类数据或库内容；(f) 规避、禁用或干扰使用限制、速率限制、访问控制或API限制；(g) 复制、再分发、转授权、出售或创建Dictiva库内容的衍生作品；(h) 使用从Dictiva获取的任何内容来训练、微调或开发人工智能模型。违反任何上述规定将构成立即终止账户且不予退款的理由，我们保留追究一切可用法律救济的权利。

6. Intellectual Property

Dictiva and its original content, features, and functionality are owned by Dictiva and protected by intellectual property laws. The Dictiva name, logo, and branding are our trademarks. Library content (pre-built governance statements and regulations) is provided for use within the platform.

7. 内容保护与库许可

Dictiva的治理库——包括预构建的声明、术语表条目、域结构、组件模板、分类分级、合规框架映射和监管摘要——代表了重大的专有投资，受版权法和商业秘密法保护。您获得有限的、非独占的、不可转让的许可，仅可在Dictiva平台内访问和使用库内容。此许可不允许以任何方式在平台外提取、复制或再分发库内容。我们积极监控使用模式和API请求量。系统性或异常的大量访问将触发立即审查，并可能导致账户暂停。如果我们确定发生了内容提取或爬取行为，您的账户将被立即终止且不予退款，我们将追究一切可用的法律救济。

8. Your Data

You retain ownership of all governance content you create on Dictiva, including statements, assemblies, glossary terms, and acknowledgement records. We do not claim ownership of your content. You grant us a limited license to host, store, and display your content as necessary to provide the service.

9. Privacy

Our collection and use of personal information is governed by our Privacy Policy, available at app.dictiva.com/privacy. By using Dictiva, you consent to our data practices as described in the Privacy Policy.

10. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access. We may perform maintenance that temporarily affects availability. Enterprise plans include a 99.9% uptime SLA. We will provide reasonable notice of planned maintenance.

11. Limitation of Liability

To the maximum extent permitted by law, Dictiva shall not be liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits, data, or goodwill. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

12. Termination

您可以随时通过设置关闭您的账户。我们可能因违反这些条款而暂停或终止您的账户，包括违反可接受使用或内容保护条款。对于涉及内容爬取、系统性数据提取、库内容再分发或任何试图规避访问控制的违规行为，终止是即时的且无需事先通知。因滥用或违反条款而被终止的账户不予退款、折算或抵扣。我们保留采取法律行动的权利。自愿终止后，您可在30天内导出数据。因故终止后，数据导出可能受到限制。

13. Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law provisions. Any disputes shall be resolved in the courts of Delaware.

14. Regulatory & Library Content

Dictiva provides regulatory summaries, governance statements, and library content for general informational and organizational purposes only. This content does not constitute legal, compliance, or professional advice. While we strive for accuracy, regulations may be amended, reinterpreted, or superseded, and our summaries may not reflect the most current legal developments. You should not rely on Dictiva's content as a substitute for consultation with qualified legal, compliance, or governance professionals. Dictiva makes no warranties regarding the completeness, accuracy, or applicability of any regulatory content to your specific circumstances.

15. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes via email or an in-app notice at least 30 days before they take effect. Continued use after changes constitutes acceptance.

16. Contact

For questions about these Terms, contact us at legal@dictiva.com. For general support, reach us at hello@dictiva.com.